Jobs

Job Description

Are you a qualified mortgage advisor looking for a new challenge? Want to work with one of the UK’s biggest Online Estate Agent’s?

With a huge increase in demand our client is growing their team in order to manage all new incoming opportunities.

Based in Colchester town centre, working from their stunning office this is a great opportunity for anyone that holds CeMAP 1,2 and 3! Offering a very competitive basic of £24,000 to £30,000 with an OTE of up to £70,000, this is really a great chance for an employed advisor to join their team.

The Role

• Telephone based advice servicing all of the company’s in-house referrals. 
• Sourcing the right mortgages from over 90 Lenders and protection products from a great panel of suppliers.
• Helping & guiding clients through the mortgage process.
• Feeding back to & coaching colleagues
• Having input with the operations team to help them constantly improve their service and referral levels.
• Provide exceptional levels of customer service & maintaining outstanding client relationships.
• Achieving/Exceeding all agreed role targets & KPIs. 

The Person

CeMap 1,2 & 3 essential.

Experience in the whole mortgage and protection market would be preferable but not essential. 

Proven track record working within a targeted environment.

Managing a busy-workload and working to deadlines.

Highly motivated individual with proven track record of success. 

Excellent communication skills; written & verbal.

Benefits to you

• Basic £24,000 – £30,000 pa (DOE)
• Realistic OTE £50 – £75,000 in the 1st year

Job Description

Do you speak fluent German and English? Do you have previous experience within in Insurance, particularly Claims Handling and are looking for a new challenge.

We have a fantastic opportunity to join our client based in Suffolk, who are seeking passionate and enthusiastic individuals to join their team of 100. Established over 30 years ago our client believes in investing in their staff and assisting them with career progression and personal development.

The Role

• Handling an allocation of in-transit damage claims, with accountability for the day to day claims handling arrangements.
• Assisting with recoveries and ensuring that wherever possible carriers are held fully liable for all transit related damages.
• Complete reports when required. Attend meeting internal and external when required. Direct reporting to Team Leader for claim, client and performance issues.
• Becoming a role model and viewed as a claims/liability expert to fellow colleagues, assisting colleagues with any problems or queries and giving support to the recovery Team Leader.
• Report directly to the Team Leader to escalate issues relating to dealer and liable party performance issues.

The Person

• Personable and approachable with good communication skills – confidence and ability to deal with people across all areas of the business and levels of seniority
• Excellent personal organisation, administration, numeracy and literacy skills
• Accuracy and attention to detail
• Ability to work independently and also as part of a team
• Knowledge of recovery management advantageous
• Advanced MS Excel, Word and Outlook skills and good document presentation skills
• GCSE in Maths & English at least Grade C or above

Benefits to you

• Competitive Salary
• 25 days per annum
• 6% benefits package (including pension)

Job Description

We currently have two fantastic opportunities for experienced Legal Secretaries to join our clients based in North Essex. If you have experience in Probate and Private Client and would like to work with two of the regions best law firms, we want to hear from you!

The Role

• Provide a high level of comprehensive support to fee earners
• High levels of client liaison, contact and interaction, aiming to assist, and resolve queries where appropriate
• Dealing with screening calls, delivering a positive client experience. Responsible for proactively filtering, responding to and following through on queries, calls and e-mails
• Screening e-mails, telephone calls and post, and responding when relevant. Making relevant arrangements to ensure matters are dealt with in a timely manner and keeping the fee earners updated on all matters and passing on relevant messages in a timely manner
• Meet and greet clients when required
• Building and maintaining knowledge of clients and their matters, and the work in general
• Ensuring all new business opportunities are processed in an efficient manner
• Updating and maintaining client contact information, fully utilising the case management system
• Assist in arranging client events, including working with marketing
• Dealing with all aspects of the billing process
• Proactive management of the fee earner’s workloads
• Providing full secretarial support and general administrative assistance
• Audio typing, copy typing, drafting letters and responses (often without supervision or with minimal supervision/guidance)

The Person

• Previous legal secretarial experience, ideally gained within a private client department or probate
• A minimum of 70 words per minute typing speed for audio
• RSA II typing qualification
• Knowledge of a case management system and Microsoft Office software skills are essential
• Able to work on your own initiative and pre-empt problems and identify solutions
• Ambitious and professional and recognise the relevance of their role

Benefits to you

• Competitive Salaries
• North Essex Locations
• Free Parking

Job Description

We have an excellent opportunity for a Hungarian Customer Care Representative to join a leading company based in the Colchester area. They will be responsible for providing the highest possible level of customer care to clients and candidates.

The Role

• Responds to inbound contacts from clients and candidates in a timely manner
• Ensures that deadlines and Service Level Agreements are adhered to
• Provides a high-quality level of customer care when responding to email and phone enquiries
• Takes full ownership of all queries, providing a prompt resolution
• Manages client and candidate expectations throughout the background screening process, through clear and professional communication
• Completes mandatory, technical and on the job training as required to enhance skills and develop knowledge

The Person

• Must be fluent in written and spoken English and Hungarian
• Relevant experience of working in a Customer Care environment
• A professional telephone manner and an exemplary level of customer service
• Ability to communicate clearly verbally and in writing
• Strong listening skills
• A quick learner and enthusiastic about their own development
• A high level of computer literacy and the ability to work in a Microsoft Office environment

Benefits to you

• Basic salary of £18,500
• Working hours are Monday to Friday (08:00 – 16:00)

Job Description

We are currently seeking a fluent German speaker to join one of our well-established clients based in the Colchester area on a 6 month contract.

You will be part of an operations team who deliver high quality service to our multinational customers. The role requires someone who enjoys and thrives in a customer-facing, fast-paced, business-to-business environment.

The Role

• Ensure we provide our clients with accurate information on a potential employee
• Highlight discrepancies and adverse information
• Work with external clients to resolve discrepancies and adverse information
• Conduct analysis of candidate’s background
• Send reference requests by email, fax and post
• Make phone calls to establish contacts, follow up on reference requests and obtain clarification on received information
• Respond to incoming emails
• Obtain feedback from quality control
• Work in a multicultural, team oriented, and performance driven environment

The Person

• Strong communicator (verbal and written)
• Excellent Microsoft Office skills, including Outlook, Excel and Word
• Delivers a high level of customer service and quality of work
• Learning oriented
• Confidence when speaking to others and in front of others
• Able to pre-empt situations, evaluate them and use own judgement to decide the next step
• Able to handle complaints
• Enjoys communicating with people from different backgrounds and experiences
• Enjoys working with people as part of a high-performing team
• Effective time management
• Able to plan, organise and prioritise a high level of work

Benefits to you

• Basic salary of £16,500
• Working Monday to Friday (08:00 – 16:00)
• Pension scheme
• Salary increase once qualified/ offered a permanent position

Job Description

We are currently seeking a fluent Russian speaker to join one of our well-established clients based in the Colchester area on a 6 month contract.

The ideal Verification’s Researcher will be a team player who is a confident communicator, detail-oriented, tenacious, willing to share best practice and demonstrates good judgement.

The Role

• Ensure we provide our clients with accurate information on a potential employee
• Highlight discrepancies and adverse information
• Work with external clients to resolve discrepancies and adverse information
• Conduct analysis of candidate’s background
• Send reference requests by email, fax and post
• Make phone calls to establish contacts, follow up on reference requests and obtain clarification on received information
• Respond to incoming emails
• Obtain feedback from quality control
• Work in a multicultural, team oriented, and performance driven environment

The Person

• Strong communicator (verbal and written)
• Excellent Microsoft Office skills, including Outlook, Excel and Word
• Delivers a high level of customer service and quality of work
• Learning oriented
• Confidence when speaking to others and in front of others
• Able to pre-empt situations, evaluate them and use own judgement to decide the next step
• Able to handle complaints
• Enjoys communicating with people from different backgrounds and experiences
• Enjoys working with people as part of a high-performing team
• Effective time management
• Able to plan, organise and prioritise a high level of work

Benefits to you

• Basic salary of £16,500
• Working Monday to Friday (08:00 – 16:00)
• Pension scheme
• Salary increase once qualified/ offered a permanent position

Job Description

Due to expansion our client a leading specialist within the property industry is currently seeking an experienced Sales Administrator to join their team. Being an integral part of the team, you will report directly to the Sales Manager and provide comprehensive administrative support to the team.

The Role

• Deal with incoming and outgoing post.
• Receive incoming telephone calls and proactively deal with queries or outsource to relevant departments.
• Liaise with house builders, customers and estate agents via email, letter, fax and telephone providing high levels of customer service at all times.
• Hold records of all contact names and addresses for our clients and key disciplines with their respective developments and ensure are updated on an on-going basis.
• Ordering of Valuations Surveys and EPC’s in accordance with company policy.
• Managing the database in accordance with day to day responsibilities and providing support to the team where necessary and to ensure weekly targets are met.
• Ensuring the smooth running of the team having the knowledge and understanding on a daily basis keeping the Sales Manager informed at all times.
• Adhering to company policy and best practice procedures at all times.

The Person

• Able to work within a team in a secretarial role but also the ability to help and support others where workload dictates.
• Able to work on own initiative as well as following instructions
• Prioritising workload.
• Competent user of Microsoft Office, particularly Outlook, Word and Excel
• Attention to detail is essential, particularly when dealing with figures.
• Knowledge of property market is an advantage but not essential.

Benefits to you

• Permanent Full Time Role.
• Extensive training coupled with an on-going support and development program.
• 20 Days Paid Holiday, (Plus Bank Holidays or Time off in lieu).
• Unrivalled opportunities for progression, promotion and personal development in an expanding and market leading business.
• Perkbox Group discounts and employee benefits Scheme, including free personal Mobile Phone Insurance Cover.
• Contributory workplace pension. (T&C’S Apply).
• Generous Staff referral bonus scheme.
• Free Tea and Coffee at work.
• Free onsite Car Parking.

Job Description

Our leading UK Manufacturing client is currently seeking a Sales Representative to join their team. Working to drive new business, the successful candidate will be in charge of a specific geographical area, building relationships and providing expert product advice at all times. This is an excellent opportunity for anyone that has previous manufacturing and engineering sales experience.

The Role

• Plan and prioritise personal sales activities and customer/prospect contact towards achieving business aims, including costs and sales.
• Plan and manage personal business portfolio/territory/business according to an agreed market development strategy.
• Compile list of prospective customers based on information from newspapers, business directories industry ads, trade shows, Internet web sites and other sources.
• To maintain a high level of product knowledge of both the Company’s and Competitor’s products.
• To identify as appropriate areas of training required developing knowledge, techniques and skills.
• Develops and maintains relationships with all Customers.
• Travels through assigned territory to call on regular and prospective customers or talks with customers on the phone to solicit orders.
• Respond to and follow up sales enquiries using appropriate methods.
• Monitor and report on market and competitors.
• Attend and present at external Customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
• To attend as required any UK exhibition as required.

The Person

• Ideally have some technical knowledge of pumps, boilers or ventilation, although training will be provided
• Strong communicator with the ability to build long standing business relationships
• Excellent time management skills
• Experience managing a specific territory
• Motivated and driven to succeed
• Full Clean Driving Licence

Benefits to you

• Excellent salary of £35,000 – £38,000 per annum
• Company Car, phone and Laptop
• Covering the Essex and London Regions

Job Description

Are you an accomplished Business to Business Sales Person? Looking for a new challenge…. perhaps within Media?

We have a fantastic opportunity to join our award-winning publishing client based in Colchester! Working on their Speciality Food publication you will utilise your sales abilities to manage existing accounts and drive the business forward by finding new business through various research methods.

The Role

• Maintain the magazine’s excellent advertising revenue and build upon this by speaking with potential new advertisers
• Promoting the magazine and its benefits over the phone to relevant key clients and businesses
• Providing the copy to the studio
• Where necessary to attend exhibitions
• May on occasion meet with clients face to face either at exhibitions or other locations
• Following up all potential leads
• Working to targets
• Account management

The Person

• Motivated by hitting targets
• An enthusiastic approach to winning business
• Proactive and energetic approach
• Sales orientated, results driven
• Strong communication & interpersonal skills
• Clear & concise telephone manner
• The flexible & adaptable manner
• Team player
• Previous telephone sales experience
• Computer literate

Benefits to you

• Basic £18k plus bonus OTE of up to £23,000
• Great team environment
• Hours of work are 9 am until 5.30pm Monday to Thursday and 9am until 5pm Friday, with one hour for lunch

Job Description

Are you passionate about delivering fantastic customer service and have an interest in sales?

Want to pursue a career within Financial Services but not quite sure where start?

We have an excellent opportunity to join a leading client based in Colchester who offer unrivalled advice to members of the public looking to secure a mortgage.

The ideal candidate will have a flexible approach to working as you will be a part of a 5-week rota, covering the hours between 9am and 8pm, you will also be required to cover 3 weekends in 5.

The Role

• Dealing with incoming calls from customers who have been referred to the team via national housebuilders
• Contacting customers who have pre-booked appointments to discuss their mortgage requirements
• Running through specific qualification questions to enable the customer to meet with a Mortgage Advisor
• Entering all details onto the in-house computer systems
• Book appointments into the Mortgage Advisors diary and sending out all correspondence relating to this appointment

The Person

• Previous experience in providing first class customer service
• Sales experience would be preferred but not essential
• Commercially aware with good numerical skills
• Drive and motivation to progress within one Colchester’s largest employers

Benefits to you

• Competitive Salary starting at £20,000 with the potential to rise after 3 months
• OTE of £28,000 – £35,000 per annum
• Progression and continuous professional development
• Perkbox
• Staff referral scheme

Job Description

Want to be a part of a company that is steeped in history? We have a fantastic opportunity for a Designer/ Draughtsman required to join our client who were established in the 1800’s. This highly accredited business is seeking an experienced individual with AutoCAD to start as soon as possible.

The Role

• Produce fabrication drawings to meet with company product guidelines
• Liaise with internal and external customers to obtain required information in a timely manner
• Ensure the Detailers have the latest approved client drawings
• Maintain the project file, documents and correspondence and ensure full history of the project is available using the correct forms and procedures
• Researching the project so drawings reflect the company’s offer and clients requirements
• Ensure final contract sum can be calculated and issued to client and special purchase items are available when required
• Obtain written confirmation from client to enable manufacture to commence

The Person

• Effective time management – able to work to deadlines
• Work collaboratively with internal and external customers including Architects, Main Contractors, Councils, Suppliers and Distributors
• Excellent communication skills – written and verbal
• Highly organised
• Exceptional attention to detail
• Experience in MS Office Systems – Radan/ AutoCAD
• Good team player, but able to work alone on isolated projects

Benefits to you

• Competitive rates of pay
• 25 days holiday + bank holidays
• Free Parking

Job Description

We are currently seeking a two fluent Japanese Customer Care Representatives to join one of our successful clients based in the Colchester area. The Customer Care Representative will be responsible for providing the highest possible level of customer care to clients and candidates.

The Role

• Responds to inbound contacts from clients and candidates in a timely manner.
• Provides a high quality level of customer care when responding to email and phone enquiries.
• Takes full ownership of all queries, providing a prompt resolution.
• Manages client and candidate expectations throughout the background screening process, through clear and professional communication.
• Works closely with line manager to maximise own strengths, improve weaknesses and support own career development.
• Recognises opportunities for their own development.
• Completes mandatory, technical and on the job training as required to enhance skills and develop knowledge.

The Person

• Must be fluent written and spoken in Japanese and English.
• Relevant experience of working in a Customer Care environment.
• A professional telephone manner and an exemplary level of customer service.
• Ability to communicate clearly verbally and in writing.
• Excellent time management and organisational skills.

Benefits to you

• Basic salary £21,125
• Working hours Monday to Friday (1am – 9am)

Job Description

One of our clients in Colchester are looking for a Mandarin Customer Care Representative. You will be responsible for providing high quality support to clients and candidates both by phone and email.

The Role

• Respond to inbound calls and emails from customers within SLAs and to a high standard.
• Take ownership of queries and provide prompt resolutions to daily operational queries from clients.
• Liaise with Operations Teams on any identified challenges, process changes and individual cases.
• Collaborate with Account Management to provide excellent support for all accounts.
• Provide support and training where necessary.

The Person

• Fluent in English and Mandarin, both written and verbal.
• A professional telephone manner and an exemplary level of customer service.
• Ability to communicate clearly verbally and in writing.
• Excellent time management and listening skills.
• Ability to collaborate within and across teams.
• Good problem solving skills and the ability to use their initiative.
• Willingness to learn new systems and processes to succeed in the role.
• Strong IT skills, the ability to become familiar with in-house systems and to work in a Microsoft Office Environment.

Benefits to you

• Basic salary of £21,125
• Working hours are Monday to Friday (1am – 9am)
• Private Medical Insurance
• Pension Scheme
• Employee Assistance Programme available 24 hours a day.
• Annual performance merit ratings which are linked to salary/promotion

Job Description

We are currently seeking a fluent Polish speaker to join one of our well-established clients based in the Colchester area on a 6 month contract. You will be part of an operations team who deliver high quality service to our multinational customers. The role requires someone who enjoys and thrives in a customer-facing, fast-paced, business-to-business environment.

The ideal Verifications Researcher will be a team player who is a confident communicator, detail-oriented, tenacious, willing to share best practice and demonstrates good judgment.

The Role

• Ensure we provide our clients with accurate information on a potential employee
• Highlight discrepancies and adverse information
• Work with external clients to resolve discrepancies and adverse information
• Conduct analysis of candidate’s background
• Send reference requests by email, fax and post
• Make phone calls to establish contacts, follow up on reference requests and obtain clarification on received information
• Respond to incoming emails
• Obtain feedback from quality control
• Work in a multicultural, team oriented, and performance driven environment

The Person

• Strong communicator (verbal and written)
• Excellent Microsoft Office skills, including Outlook, Excel and Word
• Delivers a high level of customer service and quality of work
• Learning oriented
• Confidence when speaking to others and in front of others
• Able to pre-empt situations, evaluate them and use own judgment to decide the next step
• Able to handle complaints
• Enjoys communicating with people from different backgrounds and experiences
• Enjoys working with people as part of a high-performing team
• Effective time management
• Able to plan, organise and prioritise a high level of work

Benefits to you

• Basic salary of £16,500
• Working Monday to Friday (08:00 – 16:00)
• Pension scheme
• Salary increase once qualified/ offered a permanent position

Job Description

We have an excellent opportunity for a German Customer Care Representative to join a leading company based in the Colchester area. They will be responsible for providing the highest possible level of customer care to clients and candidates.

The Role

• Responds to inbound contacts from clients and candidates in a timely manner
• Ensures that deadlines and Service Level Agreements are adhered to
• Provides a high-quality level of customer care when responding to email and phone enquiries
• Takes full ownership of all queries, providing a prompt resolution
• Manages client and candidate expectations throughout the background screening process, through clear and professional communication
• Completes mandatory, technical and on the job training as required to enhance skills and develop knowledge

The Person

• Must be fluent in written and spoken English and German
• Relevant experience of working in a Customer Care environment
• A professional telephone manner and an exemplary level of customer service
• Ability to communicate clearly verbally and in writing
• Strong listening skills
• A quick learner and enthusiastic about their own development
• A high level of computer literacy and the ability to work in a Microsoft Office environment

Benefits to you

• Basic salary of £18,500
• Working hours are Monday to Friday (08:00 – 16:00)

Job Description

Are you an experienced Service Advisor? Or have you always thought about moving into the motor industry?

We have a fantastic opportunity to join our client, an independent family owned car dealer based in Colchester, established nearly 50 years ago. Working from their premises in the town centre you will be working within the service department to greet customers, book in vehicles and sell repairs and parts when required.

The Role

• Welcome customers to the Service Reception
• Answer incoming calls and emails on behalf of the service department
• Book in vehicles to the service department
• Update customers on the progress of the service
• Provide advice on technical issues and answer any customer queries
• Upsell parts and repairs to the customers
• Raise invoices on completion of any work carried out
• Work to KPI’s which include the results of regular Customer Satisfaction Surveys and departmental feedback
• Liaise with suppliers on behalf of the mechanics to order parts in their absence

The Person

• Fantastic customer service skills, the ability to build relationships with customers and suppliers
• Ability to use own initiative when working independently but also be a key team player
• Remain calm under pressure during busy periods of the day
• Previous experience within a customer focused environment is essential, ideally with experience of sales

Benefits to you

• Working Hours Monday to Friday 8am – 6pm, 1 in 3 Saturdays a month working 8am – 12.30pm
• Competitive Salary
• Great working environment

Job Description

Are you looking for a new challenge within hospitality? Do you have experience in Food and Beverage and Events Management? If so, we have just the role for you! Our 4 Star client with highly acclaimed 2AA Rosette Restaurant is currently seeking a F&B Events Supervisor to host a wide range of functions within the restaurant and private dining area.

The Role

• Hosting customers and offering a first-class service at all times
• Running the private dining area when needed
• Running functions and events alone or directing the team
• Liaising with the event manager
• Silver Service
• Serving customers and making recommendations from the menu
• Providing a courteous and professional service at all times and always going the extra mile to give a first-class experience
• Working various evenings and days with shifts available to suit most applicants’ circumstances
• Previous waiting experience
• Experience working in a fast-paced Restaurant and be happy working under pressure

The Person

• Well-presented and first class spoken and written English
• Passionate about first class hospitality
• Own transport due to the rural location and shift work

Benefits to you

• £18,000 – £18,500 per hour plus tips
• 40-45 hours per week

Job Description

Are you a UK qualified Solicitor with technical expertise and experience within Employment Law?

We are seeking a an energetic, enthusiastic and confident individual to join our client based in Chelmsford. Working with a wide range of stakeholders, you will be responsible for servicing their existing needs and delivering the growth and strategy to significantly increase revenues.

Advising on contentious and non-contentious employment law matters, providing technically sound and pragmatic advice and assistance to a range of private and corporate clients. This is a fantastic opportunity for someone who has been in a similar position for several years but is now keen to take on a new challenge.

The Role

• Working on projects alongside a team of human resource, tax and consulting specialists.
• Provide integrated advice to clients.
• Researching documents and previous cases to create legal arguments.
• Drafting or preparing legal documentation, such as contracts or claims.
• Conducting negotiations on behalf of clients.
• Ensuring that agreements are implemented.
• If the case reaches court, representing clients or instructing barristers on the case.
• Taking instructions from clients.

The Person

• Qualified solicitor in England & Wales or equivalent common law jurisdiction
• Excellent academic background
• A solid employment law background (at least two years post qualification experience).
• Strong client service skills.
• Well organised and able to deal with large amounts of information.
• Ability to deal with people at different levels with patience and tact.
• Respect for confidential information.
• Able to work under own initiatives but also a team player
• Clear, articulate and confident in written and verbal communication skills
• Business development Experience
• Presentation Skills

Benefits to you

• Competitive salary
• 29 days holiday
• ½ for Christmas shopping
• Health Insurance after successful completion of probation period
• Death in Service Benefit
• Pension after successful completion of probation period

Job Description

Our large Colchester based client are currently seeking Catering Staff to join their ever-expanding team. Working on a temporary to permanent basis, this is an excellent opportunity for a hardworking and dedicated individual who wants to the opportunity to progress within a world leading company.

The Role

• To assist as directed with all vegetable and raw material preparation, bespoke packaging and labelling
• Assist as directed with assemble, decanting, production and chilling products
• As directed help with the preparation, assembly and packaging of high-risk perishable products
• To assist as directed with the preparation, and packaging of meat products
• Operate, strip, clean, and machine setting of all equipment in a safe manner
• Ensure all work areas are kept clean and tidy
• To strictly follow and adhere to all factory Hygiene and Cleaning procedures
• Correct wearing of PPE in line with CPU requirements at all times
• Keep accurate records as required for any given activity with the CPU
• To follow all company procedures with respect to food safety, quality and health & safety standards
• Report all faulty equipment to your line manager, report dangerous working practices and occurrences

The Person

• Be fully flexible to the needs of the CPU
• Previous experience within catering would be ideal
• Interest of progressing your career within the hospitality industry
• Be prepared to go through a full security screening

Benefits to you

• Competitive salary £7.38 to £7.83 per hour
• Free parking
• Excellent progression opportunities

Job Description

.NET Developer required to join our client to create and maintain their existing web applications. Working for a company that provides B2B consultancy services, you will be a part of talent team of designers and developers working on bespoke software solutions.

The successful candidate will develop existing and new systems for use by the business nationwide client base and their own internal operations, offering technical support on these systems when required.

This is a fantastic opportunity to engage in a positive and creative working environment with a personable company that is the fore front of software solutions for their target market. There is significant opportunity for the successful candidate to benefit from anticipated expansion, as more industries begin to adopt their services

The Role

• Develop and implement new software programs
• Maintain and improve the performance of existing software
• Clearly and regularly communicate with management
• Design new software solutions and update our existing software database
• Test and maintain software products to ensure strong functionality and optimization
• Recommend improvements to existing software programs as necessary

The Person

• Bachelor’s Degree in Computer Science (or equivalent) as a minimum required
• Knowledge of C# / VB.NET, ASP.NET, SQL Server
• Demonstrate knowledge of web technologies, such as HTML, CSS and Javascript
• Experience working with Event Driven and Object Orientated programming
• Ability to work independently and multi-task effectively
• Demonstrate understanding of projects from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail and creative flexibility in approach
• Bootstrap
• JQuery
• MVC
• Android Development
• Agile Principles
• iOS
• Internal network infrastructure

Benefits to you

• Contributory Pensions Scheme
• Sociable Hours (9-5, Mon-Fri)
• Family company with friendly atmosphere
• 23 Days Holiday
• established and respected company
• Your contribution will have a significant impact to industry
• Salary: £28,000.00 to £32,000.00 /year

Job Description

Are you an Independent Financial Advisor looking to work with a leading financial services company with offices across Essex?
Are you happy to work self-employed but like the support of a well- established business?
We have a fantastic opportunity to join our leading client on a self-employed basis. As an IFA with our client you will be providing outstanding advice to new and existing clients regarding Pensions and Investments and any other many other financial services so previous experience is absolutely essential along with the DipFA qualification.

The Role

• Contacting clients to set up meetings, either within the office or client’s homes
• Conducting in-depth reviews of client’s financial circumstances, current provisions and future aims
• Analyse information and prepare plans best suited to the client’s requirements
• Completing risk analysis’
• Designing financial strategies
• Advising clients of new products in the market
• Comply with Financial Services and Markets Act 2000, the FCA Statements of Principle & Code of Practice for approved persons and the relevant FCA rules at all times
• Keep up to date with all relevant product, legislative and technical changes

The Person

• Diploma in Financial Advice
• Excellent communication, interpersonal and listening skills
• The capability to explain complex information simply and clearly
• Confident in networking and establishing relationships with clients
• Ability to work within a team and use own initiative as there will be some lone working

Benefits to you

• Working Self-Employed
• Opportunity to earn competitive wage

Job Description

Our client based in Witham are seeking a Chinese speaking Sales Executive on a temporary – permanent basis. If you have the right attitude, are driven and ambitious then full training can be provided to kick start your career within Sales.

The Role

• Generating sales through calling inbound leads, campaign follows ups and face to face prospecting
• Selling a variety of merchandise and services to new customers and to build a sales pipeline to achieve sales targets
• Closing market leads from referral companies and an in-house lead qualifier
• Exciting opportunity to develop career in a fast-growing industry

The Person

• 2-3 years’ experience working with customers, ideally in sales but not essential
• Experience selling merchandise ideal
• Must be fluent in both Chinese and English

Benefits to you

Starting salary of £22,000 with an OTE of £46,000 within your first year.

This is a full-time position, following 2 months’ worth of training you will have the option to work from home and manage your own time, but you must be available 7 days a week for client contact where necessary. If you decide to work from home you must provide your own hardware, but software will be installed by the company for you.

Job Description

Want to earn up to £2,780.00 in the run-up to Christmas?

Looking to utilise your Customer Service skills and potentially secure an on-going position?

We are seeking Customer Service Agents to work on various clients with our client based in Colchester. Ideally you will have previous customer service and administrative experience and thrive on working in a busy environment.

To be considered for this role you must be available to work various shifts including some weekend working, these will be agreed in advance but flexibility is essential.

The Role

• Respond to inbound calls and deal with the enquiry appropriately.
• Answer all incoming contacts professionally within agreed timescales.
• Ensuring that you work within industry compliance guidelines.
• Handle and resolve customer complaints in accordance with agreed guidelines.
• To ensure adherence to key performance indicators.
• Provide customers with product and service information whilst remaining a brand advocate.
• Enter customer information accurately & to the required standards.
• Process orders, forms and applications.
• Identify priority issues and escalate to management if appropriate.
• Route customer contacts to appropriate resource
• Follow up customer enquiries where necessary.

The Person

• Excellent verbal and written communication skills
• Problem analysis & problem-solving skills
• Works well under pressure
• Excellent administration and organizational skills
• Excellent attention to detail
• Initiative
• Team player
• Adaptability
• Technically minded (advantageous)

Benefits to you

• Salary Between £7.00 – £7.83 per hour
• Flexible working
• Accessible location

Job Description

Our client based in Ipswich are seeking a Motor Claims Handler to join their expanding team. The ideal candidate will have previous experience working as a Claims Handler.

The Role

• Undertaking those inquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently.
• Registering new claims accurately on the company computer systems and updating the records during the life of the claim.
• Ensuring all claims and correspondence, on delegated authority cases, are correctly maintained and to provide a clear and concise history of events, actions, and quantum assessment.
• Obtaining and submitting completed Client claim documentation to Insurers or nominated service providers promptly.
• Answering telephone calls promptly and effectively dealing with all inquiries in a professional and efficient manner.
• Processing incoming post within agreed service standards.
• Dealing with Client inquiries within designated time frames or as otherwise agreed with Client.
• Communicating effectively with Insurers, nominated service providers, engineers, and Loss Adjusters etc, using methods appropriate to the circumstances, (including telephone/e-mail/fax, dictation), to ensure the highest levels of customer service are maintained.
• Providing advice and assistance to Clients, to actively manage the claim process and minimize lapse time.
• Dispatching claim settlement cheques on the date of receipt.
• Maintaining an up to date daily diary system, taking effective steps to conclude outstanding issues.
• Ensuring leakage is kept to a minimum.
• Maintaining a recovery database to drive retained recoveries to settlement.
• Ensuring the quality of output meets technical and service standards.
• Complying with all laid down Company procedures, FCA compliance requirements, and the company complaints procedure.
• To work in line with Company best practice and FCA legislation.
• To ensure and work towards company objectives that will provide towards the delivery of agreed departmental strategy and team goals by adding value to the company overall

The Person

• Able to use own initiative
• Ability to work as a team player
• Practical working knowledge of current FCA regulations
• Experience of adhering to and maintaining systems and procedures
• Excellent interpersonal skills, including the ability to consult and influence at all levels
• Excellent communication skills, written and verbal
• Ability to develop effective working relationships externally and internally
• Personal effectiveness, including time management and priority setting
• High personal drive and resilience
• Ability to persuade, motivate, negotiate and influence
• Continuous application of personal/professional development

Benefits to you

• Monday – Friday working hours, 9.00am – 5.30pm
• £18,000 – £20,000 depending on experience

Job Description

An exciting job opportunity has arisen for an experienced legal secretary with strong family law experience on an on-going basis.

The Role

• Being responsible for providing full file/caseload management for a dedicated portfolio.
• Drafting legal documents.
• Updating and filing client records.
• Providing regular updates for clients.
• Managing multiple diaries.
• Taking phone calls.
• Scheduling meetings.
• Diary and meeting management.
• Processing Legal aid.

The Person

• Audio and copy typing.
• Previous diary management experience.
• Confident and presentable.
• Excellent organisational skills.
• Solid family experience in a reputable firm.

Benefits to you

• Monday – Friday working hours.
• £9 to £11 per hour depending on experience.

Job Description

The Role

• Being responsible for providing full file/caseload management for a dedicated portfolio.
• Drafting legal documents.
• Updating and filing client records.
• Providing regular updates for clients.
• Managing multiple diaries.
• Taking phone calls.
• Scheduling meetings.
• Diary and meeting management.

The Person

• Audio and copy typing.
• Previous diary management experience.
• Confident and presentable.
• Excellent organisational skills.

Benefits to you

• Monday – Friday working hours.
• £9.00 – £10.00 per hour.

At The GBN Group Ltd/ta Pyramid Recruitment Services we would love to provide feedback to every applicant that submits an application to our advert, however this is not always achievable due to the high volumes of applications we receive. We kindly ask that if you have not heard back from us within five days of submitting an application to note your application, on this occasion, has not been successful. The GBN Group Ltd/ta Pyramid Recruitment Services are acting as an employment agency for the advertised role. The GBN Group Ltd/ta Pyramid Recruitment Services team of consultants are all experts in their field of recruitment, these include, but not exclusively, engineering, back office staff, management, sales and temporary staffing solutions. The GBN Group Ltd/ta Pyramid Recruitment Services team has a number of years’ experience helping find the right positions for their candidates and the right people for their clients. The consultants are all passionate about delivering a professional and efficient service. With a centrally located office in Colchester we are well equipped to assist with staffing requirements (both temporary and permanent) throughout Essex and Suffolk, across a wide range of sectors.

Job Description

Technical Sales Consultant required to join a leading distributor based in Chelmsford. Working with a global customer base, our client prides itself on providing extra value to their partners by offering on-going marketing support and technical expertise.

The role of Technical Sales Consultant will be varied so our client is seeking a strong proactive attitude and excellent organisational skills. Experience working to KPI’s is an essential requirement to be successful in this role, so you must be able to prove how you have previously worked to targets within a sales environment.

The Role

• Manage your customer base including on-going projects.
• Working as part of a commercial team.
• Processing new enquiries.
• Actively manage existing accounts to ensure repeat business and develop cross and upselling opportunities within those companies.
• Meet or exceed Service level agreements set by management.
• Liaise with internal departments to facilitate the above. This will include Marketing, Operations and Finance.
• Adhere to the Companies’ requirements for maintaining CRM and other systems.
• Maintain an up-to-date knowledge of the company products and services.
• To provide line management with reports and/or information, as required.

The Person

• You will be well versed in full solution sales displaying consultative sales with clear sales structure.
• Experience ideally within a technical or sales environment but full training is provided.
• Inspiring to a dynamic and engaged workforce with relentless energy.
• You are growing and developing all the time constantly improving and leading by example.
• A valid UK driving licence and passport, as travel to events will be occasionally required both nationally and within Europe.

Benefits to you

• Excellent career progression exists as you will be working closely with the senior management team, you will be responsible for driving forward your personal development aligned with the success of the business.
• The business has shown excellent growth year on year and has ambitious plans for expansion.
• 9am-5.30pm (37 hours a week) Monday-Friday.
• £20,000 – £25,000 basic + Bonus (£40,000 OTE uncapped).

Job Description

One of our well-established clients are looking for a Service Advisor to join their bubbly team on a full time permanent basis based in the Colchester area.

The Role

• Handle all incoming calls
• Liaise with customers and get updates from workshop
• Discuss all technical information with the Parts Manager & Head Technician
• Pass messages on to the right person
• Keeping diary and system up to date

The Person

• Experience within a similar role
• Strong reception experience
• Excellent communication
• Organisational skills

Benefits to you

• Basic salary paying up to £24,000 (DOE)
• Monday to Friday (8:15 – 18:00)
• 2 Saturdays a month (8:15 – 13:00)

Job Description

This is an excellent opportunity for a Residential Property Lawyer to join a highly respected Legal firm. With growth of over 20% in the last year and a similar level of growth predicted for this year, their Residential Property team are seeking to recruit two new members. They currently have an opportunity in both their Felixstowe and Hadleigh offices for an enthusiastic Solicitor, Legal Executive or Licensed Conveyancer who has sound experience in a respected firm.

The Role

Working closely with major house builders, established local estate agents and private individuals, this is a fantastic opportunity to join an expanding firm, gain valuable experience and contribute to their friendly team.

The Person

• You will have a minimum of 2 years’ experience of managing your own caseload, from taking instructions to post-completion.
• Be competent in handling residential conveyancing matters;
• Be able to prioritize their workload to ensure the delivery of excellent client care;
• Be a flexible team player;
• Take part in business development initiatives;
• Possess excellent communications skills;
• Have a strong record of meeting or exceeding agreed goals and targets.

Benefits to you

• Both positions are full time, working from 9.00am to 5.00pm, Monday to Friday
• Competitive salary package
• Excellent benefits

Job Description

Our client based in Witham are seeking a Sales Executive to join their team, you must be fluent in both Italian and English, be extremely motivated and have a proven record hitting sales targets.

The Role

• Generating sales by calling inbound leads, campaign follow-up and face to face
• Responsible for selling a variety of merchant products and services to new customers
• Hitting sales targets
• 2-3 years in either telesales or field sales
• Experience in selling merchant services is desirable but not essential

The Person

• Must drive due to location
• Multilingual (Fluency in Italian and English is essential)

Benefits to you

• Following successful completion of training, you will have the option to work from home
• £22,000 basic salary plus an OTE of £46,000 in your first year
• Free parking
• Full training provided
• Temporary – Permanent position
• Weekly pay for your first 3 months

If you have the right attitude and are willing to work hard and achieve targets set, then get in touch now!

Job Description

Our client based just outside of Colchester are seeking a Claims Handler on a permanent basis, the aim is to service the claims needs of their customers, providing quality customer care, ensuring that all issues relating to the claims process are dealt with proactively.

The Role

·         As an active practitioner, you will manage new instructions and work in progress in accordance with set service standards and company procedures.

·         Undertaking those enquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently.

·         Registering new claims accurately on the company computer systems and updating the records during the life of the claim.

·         Ensuring all claims and correspondence, on delegated authority cases, are correctly maintained and to provide a clear and concise history of events, actions and quantum assessment.

·         Obtaining and submitting completed Client claim documentation to Insurers or nominated service providers promptly.

·         Answering telephone calls promptly and effectively dealing with all enquiries in a professional and efficient manner.

·         Processing incoming post within agreed service standards.

·         Dealing with Client enquiries within designated time frames or as otherwise agreed with Client.

·         Communicating effectively with Insurers, nominated service providers, engineers and Loss Adjusters etc, using methods appropriate to the circumstances, (including telephone/e-mail/fax, dictation), to ensure the highest levels of customer service are maintained.

·         Providing advice and assistance to Clients, to actively manage the claim process and minimize lapse time.

·         Dispatching claim settlement cheques on date of receipt.

·         Maintaining an up to date daily diary system, taking effective steps to conclude outstanding issues.

·         Maintaining a recovery database to drive retained recoveries to settlement.

·         Ensuring the quality of output meets technical and service standards.

·         Complying with all laid down Company procedures, FCA compliance requirements and the company complaints procedure.

·         To ensure and work towards company objectives that will provide towards the delivery of agreed departmental strategy and team goals by adding value to the company overall

The Person

·         Able to use own initiative

·         Ability to work as a team player

·         Practical working knowledge of current FCA regulations

·         Experience of adhering to and maintaining systems and procedures

·         Excellent interpersonal skills, including the ability to consult and influence at all levels

·         Excellent communication skills, written and verbal

·         Ability to develop effective working relationships externally and internally

·         Personal effectiveness, including time management and priority setting

·         High personal drive and resilience

·         Ability to persuade, motivate, negotiate and influence

·         Continuous application of personal/professional development

Benefits to you

• Monday – Friday working hours, 9.00am – 5.30pm
• Free parking on site
• £22,000 – £28,000 depending on experience

Job Description

Our client installs automatic door entry systems and equipment for automatic, gates, doors and garages. They are currently recruiting for a Field Service Engineer to join the team with an immediate start available.

The Role

• Travelling the country installing door access controls on both domestic and commercial premises.
• Servicing of equipment on site.
• Staying away on occasion.

The Person

• To be considered for the role, you will have a mix of Electrical and Mechanical Engineering Skills and will have come from a similar background in door access controls.
• If not Fire/Burglar Alarm experience would be ideal.
• Applicants may be considered outside of this if they have good mechanical or electrical experience gained in other environments.

CSCS Card is advantageous.

Benefits to you

• Expenses paid for stay away trips
• 40 hour standard week with all overtime paid at the equivalent hourly rate.
• Travel time paid.
• Use of company van.
• Provision of company tools.
• Competitive salary of up to £30k DOE

Job Description

An exciting job opportunity has arisen for an experienced conveyancing legal secretary to join our clients reputable local business.

The Role

• Being responsible for providing full file/caseload management for a dedicated portfolio.
• Drafting legal documents.
• Updating and filing client records.
• Providing regular updates for clients.
• Managing multiple diaries.
• Taking phone calls.
• Scheduling meetings.
• Diary and meeting management.

The Person

• Audio and copy typing.
• Previous diary management experience.
• Confident and presentable.
• Excellent organisational skills.
• Solid conveyancing experience in a reputable firm.

Benefits to you

Monday – Friday working hours.
£18k to £21k dependant on experience.

Job Description

Job Description

One of our clients are looking for a full time Receptionist to join their team based on the outskirts of Colchester.

The aim of this role is to provide all guests and potential guests with friendly, efficient customer service at all times so that they receive a positive impression of the company. Carry out all reception procedures accurately and efficiently within the department.

The Role

• Respond to guest and customer requests courteously and efficiently and answer in-coming telephone calls.
• Take accurate reservation enquiries.
• Be aware of all arrivals/departures, functions, special events and special requests.
• Ensure that information relating to special requests or requirements is immediately passed on to other relevant departments.
• Know all the products on offer within the hotel and group.
• Provide a daily list of all residents, arrivals and departures for housekeeping, ensure that any relevant additional information is included.
• Handle cash accurately. Record any transactions and expenditure accurately, along with bank reconciliation.
• Ensure that all guests complete a registration card on arrival.
• Record information on manual and computerised systems so that they are always up-to-date and accurate.
• Respond to all in-coming correspondence, requests for information and telephone enquiries.

The Person

• Previous experience in a similar role.
• Good customer service skills.
• Motivated and friendly.

Benefits to you

We are looking for an individual to work 40 hours a week, on an 8 hour shift basis (working 5 days out of 7). The hours of work will include some weekends and evenings, rotas are provided with as much notice as possible.

If you are interested in our role or would like to find out more we would love to hear from you.